Terms and Conditions – Beaverton Damage Restoration Pros

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using our website, you agree to follow these Terms and Conditions as they are posted. Beaverton Damage Restoration Pros may update these rules at any time without prior notice. If you continue to use the site after we post changes, it means you accept the revised version. These terms apply to all visitors and clients who access our digital resources or request our help.

If you do not agree with any part of these terms, you should stop using the website immediately. We encourage you to review this page regularly to stay informed about your rights and our current business practices.

Services

Beaverton Damage Restoration Pros offers restoration services including water extraction, mold remediation, and fire cleanup. Our work begins with an on site assessment to determine the extent of the damage. Please note that the availability of specific services can vary based on your project size and location.

We may use third party vendors or subcontractors to complete specialized tasks like plumbing or electrical repairs. While we strive for excellence, we cannot guarantee specific outcomes due to the nature of property damage. Our scope of work is limited to the items listed in your signed service agreement and approved work orders.

Quotes, Billing, and Payment

Estimates provided after an initial walkthrough are not final invoices. The final cost may change based on hidden damage found during the drying or cleaning process. We will issue change orders for any additional work required to meet safety standards. Some projects may require a deposit before we begin mobilization.

We accept standard payment methods and expect balances to be paid upon completion of the work. Late balances may be subject to additional fees as allowed by local law. If you have a dispute regarding a bill, you must notify us in writing within ten days of the invoice date.

Insurance and Claims Assistance

We assist clients by providing detailed documentation and photos for their insurance providers. Our team helps explain the technical process of structural drying and soot removal to adjusters. However, insurer approvals and payments are independent decisions made by your insurance company.

Beaverton Damage Restoration Pros does not guarantee that your insurer will cover every part of the claim. You remain responsible for the total balance of the project regardless of what your insurance chooses to pay. We recommend reviewing your policy carefully to understand your specific coverage limits and deductibles before we start the restoration.

Scheduling, Access, and Site Conditions

Clients must provide our crews with access windows to enter the property and perform work. You are responsible for ensuring utilities like electricity and water are functioning. We may pause work if we encounter hazardous conditions, such as unstable structures or aggressive pets. For safety reasons, minors must be supervised by an adult and kept away from work zones.

We use industrial fans and dehumidifiers that must remain running as instructed. If equipment is turned off or moved without our permission, it can delay the drying process and lead to more property damage or mold growth.

Health and Safety

Our team receives training to meet IICRC standards for property restoration. We use professional PPE, containment barriers, and negative air machines to keep contaminants from spreading. Our crews apply EPA registered disinfectants to clean surfaces safely. We comply with all local safety rules and building codes in Beaverton, Oregon.

These measures protect both our workers and your family during the cleanup process. You must follow all safety instructions provided by our lead technician while work is being performed on your property. This ensures a safe environment for everyone involved in the recovery effort.

Customer Responsibilities

You have important responsibilities to ensure a successful restoration. This includes removing jewelry, cash, and other valuables from the work area when asked. You must disclose any preexisting issues like old leaks or structural weaknesses before we start. Following our safety instructions and drying guidance is mandatory to prevent secondary damage.

If we are performing mold remediation, you must keep the containment area sealed as directed. Promptly signing documents and responding to calls helps us finish the job on time. Your cooperation allows our technicians to work efficiently and safely throughout the entire project.

Warranties and Disclaimers

We provide a limited workmanship warranty on the services we perform. This warranty does not cover preexisting damage, normal wear and tear, or hidden conditions found later. We are not responsible for damage caused by acts of nature or failures by third party products. If a problem arises from our workmanship, we will return to fix the specific issue.

This warranty is void if you fail to follow our drying protocols or if another company alters our work. We make no other promises, express or implied, regarding the long term condition of the property or building materials.

Limitation of Liability

To the extent allowed by law, our liability is limited to the total amount you paid for the specific service. Beaverton Damage Restoration Pros is not responsible for any indirect or consequential damages. This includes lost wages, loss of use, or emotional distress related to the property damage.

We are not liable for any issues that were present before our arrival or caused by the initial disaster event. Our goal is to restore your home, but we are not responsible for the inherent risks of property reconstruction. These limits help us provide affordable services to all our neighbors.

Cancellations and Rescheduling

If you need to cancel or reschedule a service call, please notify us as soon as possible. We may charge a fee for late cancellations to cover our mobilization costs. Emergency work is handled differently and may involve immediate costs once our crew leaves for your property.

We reserve the right to reschedule work due to weather conditions or staff safety concerns. If we must cancel a job, we will contact you to find the next available time slot. Clear communication helps us manage our schedule so we can reach every family who needs help quickly.

Intellectual Property

All text, images, and logos on our website belong to Beaverton Damage Restoration Pros or our licensors. You may not copy, share, or use any of our content without our written permission. This includes our technical guides, service descriptions, and company marks. We work hard to create original materials that help our community understand the restoration process.

Using our intellectual property for commercial purposes is strictly prohibited. If you wish to share our content for educational reasons, please reach out to us for approval first. We protect our brand to ensure our clients receive accurate information.

Privacy and Data

Your privacy is important to us during the restoration process. We have a separate privacy policy available on our site that explains how we handle your details. We use job photos and project reports to document our work for your records and insurer reviews. This information helps verify that we followed professional standards during the cleanup.

We do not sell your personal data to outside marketing companies. By using our services, you agree that we can collect and use this data to complete your project. We maintain reasonable safeguards to keep your property records secure.

Third Party Links and Tools

Our website may mention external resources or tools for your convenience. These are provided as helpful information, but we do not control those outside sites. You use any third party resources at your own discretion and risk. Beaverton Damage Restoration Pros is not responsible for the content or accuracy of other websites.

We do not endorse the products or services of every company we might link to or mention. It is your responsibility to review the terms and privacy policies of any other site you visit. We aim to provide useful links that help you recover faster.

Changes to These Terms

Beaverton Damage Restoration Pros may update these Terms and Conditions at any time. We will post any revisions on this page so you can stay informed. The date of the latest update will be visible at the top or bottom of the policy.

Continued use of our website or services means you agree to the new terms as they are written. We encourage you to check this page whenever you request a new service or start a project with us. These updates help us adapt to new laws and improve how we serve our local community.

Governing Law and Dispute Resolution

These terms are governed by the laws of Beaverton, Oregon. Any legal actions must take place in the local courts within this area. If a problem arises, we ask that you engage in good faith negotiation with us for at least thirty days. This allows us to try and reach a fair solution before any formal legal action starts.

We value our reputation and prefer to solve issues directly with our clients whenever possible. This simple process saves time and costs for both parties. Our focus is on providing a fair and professional experience for every neighbor.

Contact

If you have any questions about these terms, please send us a written inquiry. You can reach us by postal mail at 12725 SW Millikan Way Suite 300, Beaverton, OR 97005, United States. We handle all formal requests through the mail to ensure we have an accurate record of our communication.

Our team will review your letter and provide a response as quickly as possible. We are committed to being transparent with our clients and addressing any concerns you have about our rules. Please include your contact information so we can get back to you properly.

Severability and Entire Agreement

If a court finds that one part of these terms is invalid, the rest of the agreement stays in effect. These terms represent the entire agreement between you and Beaverton Damage Restoration Pros regarding the use of our website. They replace any previous talk or written notes about these topics.

Any changes to this agreement must be made in writing and signed by an authorized manager. This ensures that both parties have a clear understanding of the rules that govern our professional relationship. We aim to provide a solid and fair agreement for all of our clients.

Force Majeure

Beaverton Damage Restoration Pros is not liable for delays or failures caused by events beyond our reasonable control. This includes extreme weather, labor strikes, government orders, or supply chain interruptions. If such an event happens, we will do our best to resume work as soon as it is safe and possible.

We will keep you informed of any major delays caused by these outside factors. Our team stays committed to finishing your project, even when challenges arise that we cannot avoid. This protection allows us to manage our business during times of widespread crisis or natural disasters.