Privacy Policy – Beaverton Damage Restoration Pros

Privacy Policy For Our Water Restoration Company

Who We Are

Beaverton Damage Restoration Pros provides professional property recovery services in Beaverton, Oregon. We specialize in helping residents and businesses recover from water, fire, and mold damage. This policy explains how we collect and use information to deliver essential restoration work within the community.

When you interact with us, you agree to the practices described here. We handle your data with care to ensure we can provide accurate estimates and coordinate repairs. Our goal is to be transparent about how we manage your details during the recovery process.

Information We Collect

We collect several categories of information to help us perform our work. This includes details you provide like your name and contact information. We also gather job and property details such as your home address and the extent of the damage. Our teams take photos and create documentation of the site to assist with structural drying and insurance claims.

We collect device and usage data through cookies when you visit our website to understand how people use our services. Sometimes we receive information from service partners like insurance adjusters or plumbers who are also working on your property to help coordinate the restoration.

How We Use Information

The primary reason we use your information is to deliver restoration services and schedule our crews. We use your property data to create accurate estimates and manage billing through our accounting systems. Your photos and job notes are vital for insurance documentation and help verify the work we perform.

We also use information for safety monitoring and quality control to ensure every project meets IICRC standards. Data helps us provide customer support and improve our website for future users. Finally, we use records for fraud prevention and to comply with local laws and tax regulations in Beaverton, OR.

Cookies and Similar Technologies

Our website uses cookies and similar tools to help the site function properly. These are small files stored on your device that remember your preferences and help us see which pages are most helpful. We use basic types like session cookies that disappear when you close your browser and persistent cookies that stay for a while.

You have options to limit or clear these through your browser settings at any time. If you choose to disable cookies, some features on our website might not work correctly. Using these tools allows us to provide a better experience for everyone seeking restoration help.

Sharing and Disclosure

Beaverton Damage Restoration Pros only shares information when it is necessary for your project. We may share details with service partners and subcontractors like plumbers or electricians who help with your repairs. We also share documentation with insurers once you give us permission to assist with your claim.

Payment processors receive the data needed to handle your bill securely. We disclose information for safety needs or if a law requires us to do so. We do not sell your personal data to third parties for marketing purposes. Our focus is strictly on completing your restoration work and maintaining legal compliance.

Data Retention

We keep your records for as long as we need them for operational and legal reasons. This includes maintaining files for safety audits, tax reporting, and warranty tracking. Retention periods vary depending on the type of document we are holding. For example, insurance documentation and structural drying logs might be kept longer than basic website visit logs.

We follow local guidelines in Beaverton, Oregon to determine how long to store specific records. Once the retention period ends, we take steps to delete or anonymize the data. This ensures we do not keep your information longer than is truly necessary for our business.

Your Choices and Rights

You have several practical options regarding your personal information. You can ask us to access or update your details if something has changed. In many cases, you can request that we delete certain information, provided we do not need it for legal or tax purposes. You can also manage your cookies through your browser to limit data collection.

If you wish to exercise any of these rights, you can submit a written request by postal mail to 12725 SW Millikan Way Suite 300, Beaverton, OR 97005, United States. We will review your request and respond according to our standard procedures.

Security

We use a variety of safeguards to protect your information from unauthorized access. Our company restricts data access to only those employees who need it to do their jobs. We provide regular training to our staff on how to handle client details safely. Our systems include reasonable technical and physical protections to keep your files secure.

It is important to remember that no method of storage or transmission over the internet is perfectly secure. While we work hard to protect your data, we cannot promise absolute security for every piece of information sent to us through our website.

Children’s Privacy

Our services and website are not directed to children. We do not knowingly collect information from anyone under the age of eighteen. The accounts and services we provide are intended for adults or authorized representatives who manage property and insurance decisions.

If we discover that a child has provided us with personal information, we will take steps to delete that data from our records immediately. If you are a parent or guardian and believe your child has interacted with our site, please contact us at our physical address in Beaverton so we can address the situation.

Data Transfers

Beaverton Damage Restoration Pros primarily operates within our local area. However, some of our data may be processed by vendors or software providers located in other regions. This happens when we use cloud storage or professional tools to manage our schedules and billing. We use reasonable measures to ensure your information remains protected during these transfers.

We choose service providers who have strong security practices in place. By using our services, you understand that your information might be stored on servers located outside of your immediate home town or state.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our business or new laws. When we make updates, the latest version will appear on this page. We encourage you to check this section occasionally to stay informed about how we protect your privacy.

If we make significant changes, we will note the update here. Continued use of our services after any changes indicates that you accept the new terms. This ensures our community in Beaverton, Oregon always has access to our most current data practices and security standards.

Contact Us

If you have any questions or requests regarding this policy, please reach out to us. You can send all privacy related inquiries to our physical office. Please send your written request to our team at 12725 SW Millikan Way Suite 300, Beaverton, OR 97005, United States.

We handle all privacy matters through postal mail to ensure we have a clear record of your request. Our staff will review your letter and get back to you as soon as possible. We are committed to addressing your concerns about how we manage your property and personal information.

Definitions

Personal information refers to any details that can identify you as an individual. Processing means any action we take with your data, such as collecting, storing, or using it to plan a restoration job. Service providers are third party companies that help us run our business, such as software firms or specialized trade contractors.

Cookies are small text files placed on your device by our website to track usage and remember your settings. These terms help you understand the language used throughout our policy. We aim to keep our explanations simple so every client can understand their privacy rights clearly.